House Rules

House and user rules

Dear guests,

Welcome to Westfield Centro.

We are delighted to welcome you and will do everything we can to make you feel as comfortable as possible. In order to offer you the highest possible level of safety, comfort and relaxation, we need your help. We therefore ask for your understanding and consideration and request that you refrain from any behaviour that could detract from the pleasant atmosphere at Westfield Centro.

To ensure this, we have established the following rules, which we ask you to observe at all times:

1. Use of all facilities and equipment at Westfield Centro, in particular the playgrounds and play equipment, is at your own risk. Westfield Centro accepts no liability except in cases of intent or gross negligence.

2. The marked escape and emergency routes may only be used in an emergency.

3. Camping, begging and alcohol consumption outside of catering areas are prohibited. Inline skating, cycling, scootering and skateboarding are prohibited in the Westfield Centro shopping centre, the Coca-Cola Oasis and on the promenade. Motorcycles and mopeds may not be ridden or pushed through the shopping arcade and must be locked to the designated bicycle stations.
Kickboards, roller skates, inline skates and skateboards, e-scooters, Segways and similar vehicles, whether motorised, electric or muscle-powered, are also not permitted for safety reasons. Mobility aids such as wheelchairs, walkers and prams are of course exempt from this ban.

4. All facilities and equipment at Westfield Centro must be treated with care in the interests of all guests, and waste must always be disposed of in the designated bins. Each visitor is liable for any damage they cause, and parents are liable for their children.

5. The provisions of the Road Traffic Regulations apply on the access roads and in our car parks, in conjunction with separate car park regulations.

6. It is not permitted to enter the Westfield Centro premises for the purpose of distributing flyers and/or similar advertising materials. In this context, Westfield Centro includes shops, main and traffic routes, escape routes, car parks and all generally accessible areas that are directly or indirectly connected to Westfield Centro. In the event of a violation, an administrative fine will be imposed and the costs of cleaning will be charged.

7. Smoking is prohibited throughout Westfield Centro. This also includes e-cigarettes. Furthermore, the consumption of intoxicants is prohibited throughout the Westfield Centro premises.

8. Throughout Westfield Centro, photography and video recording are permitted exclusively for private, non-commercial purposes. Any use for commercial, journalistic or other non-private purposes requires the prior express written consent of Westfield Centro. Westfield Centro reserves the right to demand the immediate deletion of any unauthorised recordings. In the event of unauthorised publication, Westfield Centro may demand the immediate removal of the content in question and the cessation of further violations.

9. The instructions of Westfield Centro service and security personnel must be followed.
In the interests of our guests, we will prosecute violations of the house rules and user regulations as well as criminal offences.

Oberhausen, 12 September 2025
Centro Management GmbH Promenade 555
46047 Oberhausen